Support
Need help with Oakling? We're here for you.
Contact Us
For questions or support, email us at:
support@oakling.ioWe typically respond within 24 hours.
Frequently Asked Questions
Do I need an account to use Oakling?
No. You can browse activities, view details, and explore Family Favorites without creating an account. An account is only needed to save favorites, create events, and join Circles.
How do I create an event?
Tap the + button in the navigation bar, fill in the event details, and share it with friends via text message.
How do I save a favorite?
Tap the heart icon on any activity card. After your third save, you'll be prompted to create a free account to keep your favorites synced.
What cities are covered?
Oakling currently covers Berkeley, Oakland, Alameda, and San Francisco.
How do I join a Circle?
If a friend invites you, tap the link they shared or scan their QR code. You'll be prompted to create an account and join their Circle.
How do I delete my account?
Email support@oakling.io and we'll delete your account and all associated data within 30 days.
Report a Problem
If something isn't working right, email us at support@oakling.io with:
- What you were trying to do
- What happened instead
- Your device model and iOS version